Privacy Policy

Altona values your privacy. This privacy policy explains how we collect, use and protect the personal information you provide via our website or in contact with us.

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1. What information we collect

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When you contact us via form, email or phone, we may collect:

• Name

• Email address

• Phone number

• Other information you voluntarily provide in messages or forms

2. Purpose of the processing

We use your information to:

• Respond to inquiries and provide quotes

• Contact us about our collaboration or our services

• Manage our projects and customer relationships

We do not send marketing via email without your express consent.

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3. Legal basis

The processing of your data is based on:

• Consent when submitting information via forms

• Agreement or legitimate interest, e.g. to be able to respond to your request

4. How long we store the data

We only store your personal data for as long as necessary to fulfill the purpose, and for a maximum of 3 years after last contact, unless other legislation requires longer storage.

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5. Who receives the data?

Your information may be shared with:

• Our internal employees who handle your case

• Service providers that support our communications (e.g. email services, CRM systems)

We do not sell your information to third parties.

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6. Your rights

You have the right to:

• Request information about what information we have about you

• Get incorrect information corrected

• Request that data be deleted or processing restricted

• Object to certain processing

• Request data portability

To exercise your rights, please contact us via:

Email: info@altona.se
Phone: +34 665 87 17 79

7. Transfer to third countries

We use certain third-party tools that may store data outside the EU/EEA. These providers have taken steps to ensure that your data is protected in accordance with the GDPR.

8. Changes to the policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the new date of last update.